Frequently Asked Questions

Orders & Shipping

What products does Jaipur Tales offer?

Jaipur Tales offers premium cotton kurtis, co-ord sets, sleepwear, lounge sets, and handcrafted everyday fashion inspired by Jaipur’s timeless prints and comfort-first styling.
How long does delivery take?

Orders are usually delivered within 4–7 business days across India.
Do you offer free shipping?

Yes, we offer free shipping on orders above ₹999.
How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email.
Do you offer Cash on Delivery (COD)?

Yes, COD is available on selected pin codes across India.
How do I know my order is confirmed?

You will receive an order confirmation message via email or SMS after placing your order.
Can I cancel my order?

Orders can usually be cancelled before dispatch. Please contact support immediately.

Returns & Exchanges

What is your return policy?

We offer easy returns and exchanges within 7 days of delivery for unused products with original tags.
How do I request a return or exchange?

Simply contact our support team with your order details.
When will I receive my refund?

Refunds are processed within 5–7 business days after inspection.
Can I exchange for a different size?

Yes, exchanges are available subject to stock availability.
What if I receive a damaged product?

Please contact us within 48 hours with images for quick support.

Product & Sizing

Are your products made from pure cotton?

Most Jaipur Tales products are crafted using breathable premium cotton fabrics.
Are the colors exactly the same as shown in photos?

Slight color variations may occur due to lighting and screen settings.
Do your fabrics shrink after wash?

Minimal shrinkage may occur. Gentle washing is recommended.
How do I choose the right size?

Every product page includes a detailed size chart.
Are the prints handmade or block printed?

Many styles are inspired by Jaipur’s traditional artisan and handcrafted aesthetics.

Care Instructions

How should I wash my Jaipur Tales garments?

Use gentle machine wash or hand wash with mild detergent. Dry in shade.

Payments & Support

What payment methods do you accept?

We accept UPI, Cards, Net Banking, Wallets, and COD.
Is online payment secure?

Yes, all payments are processed securely using encrypted gateways.
How can I contact Jaipur Tales?

You can contact us via Email, Instagram DM, WhatsApp, or the website contact form.
Do you offer WhatsApp support?

Yes, WhatsApp support is available for customer assistance.

Brand & Craftsmanship

Why choose Jaipur Tales?

Jaipur Tales combines comfort, craftsmanship, breathable fabrics, and Jaipur-inspired aesthetics.
Do you launch new collections regularly?

Yes, we frequently introduce fresh prints and seasonal collections.
Do you ship internationally?

Currently, we primarily ship across India. International shipping updates will be announced soon.